Knowledge Base Help Center

Sometimes our firewall can block your IP and you will lose access to your site/account while using your local network, this can be caused by numerous events such as the following:

  1. Numerous failed login attempts to your hosting account.
  2. Numerous failed login attempts to your email account.
  3. Failed WordPress login attempts.

There are a lot more events that trigger our firewall, but those are the most common and are likely what caused your IP to be blocked.

How to Unblock your IP

What’s my IP address: Copy your public ip address and send with your domain name and contact details to our support for us to remove the temporary bloc on the firewall..

What's my IP address:
error: Content is protected !!